We will make a no-cost calculation of our translation services at your request. This calculation is an estimate. The actual price for the translation is calculated based on its final version (in the target language), in standard pages based on the number of characters. (One standard page equals 1500 characters without spaces. In MS Word, this can be calculated using the Tools menu and the Word Count option.) This method is the EU standard for the consistent calculation of translated text volume. For interpreting services, the price is calculated according to the number of hours; for graphic services, according to the number of modified pages; for proofreading and editing services, the price depends (according to mutual agreement) either on the number of pages or the number of hours spent by a proofreader.
You can order our services by phone, e-mail, fax, post, or – most conveniently – by using our order form. Your order must include your invoice data (company name and company address, registered office, ID number, tax ID number/VAT ID number, your name), an approximate document size (in pages) or an ordered service description and deadline. If you would like any specific data to be listed in the invoice, please write the data specifically in the order form. Our regular clients do not have to prepare an individual order for every service; they can simply send us a brief e-mail.
Documents for translation can be delivered to us by e-mail, fax, or post; we can collect them and send them back personally or via courier. Larger documents can be, upon mutual agreement, uploaded to our hired Internet ftp-server or you may send them to us on CD.
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